The Parent Satisfaction Survey
Measure Your Program's PSAT Score
Parent Satisfaction Survey
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Customizable Survey for Parent Feedback
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Access admin portal to view results
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Full report provided with individualized feedback and suggestions
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alignment with CX Methodology
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Supports retention and acquisition strategies
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Suggested deployment process based on goals of the program and size of the program.
​How to use the survey:
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Set up an end of the season review but deploying a the standard survey. The admin portal will provide a general overview of results and data can be accessible via a simple download.
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Deploy the same survey multiple times a year to track progress and maintain a simple dashboard and data download process.
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Analyze the data with statistical methods to evaluate areas that require more attention and predict gaps in retention risk.
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Develop a strategic roadmap based on the results with strategies for the following season based on the framework provided in the CX of Youth Sports.
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Create scorecards and other metric systems to track progress against goals.
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