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Past Work Experience and Clients

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KURIOSITEE CONSULTING

Being "K"urious Leads to Innovative Ideas

customer
experience

marketing and customer experience strategies

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  • Strategy and Framework

  • Transformational Planning

  • Operations and Performance Management

  • Research and Case Study

  • Net Promoter and Survey Support

No two clients are the same. Each engagement is unique. Craft a CX Program that makes sense. Explore simple and doable ways to improve your organization's customer experience. Begin with a workshop session to lay out the vision and plan for success and then incorporate additional functions as needed.

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Each engagement is curated at the organizational need level and an agreed upon SOW is created.

Fractional Leadership
A Chief of Staff or Project Manager or A Program Officer

Sometimes you need more than a few hours of help. We can do that too. 

business
management

business operations, business plan and finance support

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  • Project Management

  • Budget and Forecasting

  • Business Analysis

  • Performance Management

  • Strategic Analysis

  • Enterprise Risk Management

  • Business Plan

research

helping discover answers through both academic and practical approaches

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  • design and implement survey methodologies

  • design and implement focus groups

  • shape story-telling to explain unique aspects of the marketplace

  • deliver analysis that creates clear next steps and direction

  • presentations across various platforms

  • agile and speed to market solutions

Stay Connected

Get insights on business planning and customer experience strategies for all types of organizations

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About

Resources

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Dr. Michelle S. Mullman

Strategy Consultant. Customer Experience Advocate. Educator.
 

© 2025 Kuriositee Consulting. All rights reserved.

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